Shipping Policy: American Vintage Sports
Thank you for shopping at americanvintagesports.com. We understand that once you have found that perfect piece of vintage sportswear, you are eager to receive it and make it a part of your collection or wardrobe. We have developed a shipping policy designed to ensure your order arrives safely, securely, and in the same excellent condition it was in when it left our hands. Please review the following information to understand how we handle the shipping process.
Our Commitment to Careful Packaging
At American Vintage Sports, we believe that the care we put into packaging is just as important as the care we took in selecting your item. Vintage garments are not just products; they are pieces of history, and we treat them as such.
Each order is hand-packaged by our team with meticulous attention to detail. We use high-quality, protective materials to ensure your item is safe during its journey. Garments are carefully folded, wrapped in acid-free tissue paper to prevent creasing or damage, and placed in sturdy, weather-resistant poly mailers or rigid cardboard boxes, depending on the size and fragility of the item. For delicate pieces or outerwear, we may use additional padding to provide extra protection. Our goal is for your package to arrive at your doorstep looking as pristine as it did when we sent it off.
Order Processing Time
Once you place an order on americanvintagesports.com, our team begins the process of preparing it for shipment. Because each item is a unique, one-of-a-kind vintage piece, we handle them individually to ensure they are inspected and packed correctly.
Orders are typically processed within a certain number of business days after the order is placed. Processing days are Monday through Friday, and do not include weekends or major holidays. During peak seasons or after special collection drops, processing times may extend slightly as we work diligently to get every order ready. You will receive a confirmation email once your order has been placed, and you can rest assured that we are working to get your vintage find on its way to you as efficiently as possible.
Shipping Methods and Carriers
We partner with reliable, nationally recognized shipping carriers to deliver your orders. The carrier used for your shipment will depend on the size and weight of the package, as well as the destination.
At checkout, we offer a selection of shipping options for customers within the United States. These options are designed to provide flexibility, whether you prefer standard delivery or require a faster service. Please note that the options presented at checkout are the methods we currently support.
International Shipping
We are proud to ship our collection of American sportswear heritage to customers around the world. americanvintagesports.com welcomes international orders, allowing vintage enthusiasts everywhere to own a piece of American sports history.
International orders are shipped via applicable international mail services. Please be aware that once the package leaves the United States, it becomes the responsibility of the local postal or customs authority in the destination country.
Important Note for International Customers: All orders shipped outside of the United States may be subject to import duties, taxes, and customs brokerage fees levied by the destination country. These charges are the sole responsibility of the customer. We recommend that you contact your local customs office for more information on potential charges before placing an order, as these fees can vary widely and are not controlled by or affiliated with americanvintagesports.com.
Order Tracking
Once your order has been carefully packed and shipped, we will send you a shipping confirmation email. This email will contain a tracking number and a link to the carrier’s website where you can monitor the progress of your package.
Please allow some time for the tracking information to update in the carrier’s system after you receive the confirmation email. It can take up to 24-48 hours for the first scan to appear. If you have any questions about your tracking information, you can always log into your account on our website to view the most up-to-date status of your order.
Lost, Stolen, or Damaged Packages
americanvintagesports.com takes great care to ensure your order is packaged securely and correctly addressed. However, once the package is in the hands of the shipping carrier, we cannot control the transit process.
If your package is marked as delivered but you have not received it, please first check with neighbors or around your property. If your package arrives visibly damaged, we recommend taking photos of the packaging and the item before removing it from the box. You should then contact the carrier directly to file a claim. Please contact us through your preferred channel with your order number and any relevant photos, and we will do our best to assist you in the claims process or find a resolution.
We appreciate your business and your trust in americanvintagesports.com. Our goal is to ensure that your experience, from clicking “purchase” to unboxing your vintage treasure, is seamless and enjoyable.
